Providing a high quality service to clients is very important. The following are a sample of the comments received from clients.

"We had the pleasure of using this service (CSL Training) for a Team Training day in September 2006, looking at self harming behaviour and associated issues . We found the day to be well planned and the sessions delivered in a meaningful and professional way . We would certainly use Charlotte Lee to deliver training on other topics, if appropriate." (Gowrie Care)

"Charlotte / CSL Training delivers training professionally and reliably. We have used CSL over the last couple of years and it’s great to feel confident that you can give a brief and know that it will be carried out to your specifications but adapted to the needs of the participants involved.” (ACOSVO The Association of Chief Officers of Scottish Voluntary Organisations)

"We have had a committee meeting since our session with you and everyone agreed that they got a lot out of the day. We all learned a lot and your emphasis on mental "health" rather than concentrating on mental "illness" was revealing. We all agreed, too, that the notes were good and well worth having. Thank you again. (Strachur Friendship Group)

The evaluation has helped us to identify parts of our organisation which need to be altered or improved. The findings will be used to make the changes recommended.The whole process was conducted smoothly and in a business like manner, issues, such as client confidentiality, were correctly addressed and the evaluation was presented on time and according to the brief and subsequent proposal. (Turriff Advice Centre)